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GDPR: an Overview, its Implications & Compliance

The General Data Protection Regulation (GDPR) or here in the Netherlands the Algemene Verordening Gegevensbescherming (AVG) is a regulation of the European Union (EU) that came into effect in May 2018. It replaced the previous Data Protection Directive and provides a more comprehensive framework for data protection that is designed to protect individuals' privacy rights. As such the GDPR is designed to protect the personal data of EU citizens and to give them more control over how their data is used by organizations. And in turn means that Organizations are required to comply to certain regulations in terms of the GDPR.

The GDPR & AVG are essentially the same law just one is written in English and the other was adapted to Dutch. For the sake of this article, we are going to solely refer to it as the GDPR.

What is the GDPR?

The GDPR applies to all types of personal data, which includes any information that can be used to identify an individual, such as names, addresses, email addresses, and even IP addresses. It also covers more sensitive data, such as health data, biometric data, and information about an individual's race or ethnicity.

The regulation places greater emphasis on obtaining informed consent from individuals before their data is collected and requires organizations to take measures to protect that data from misuse or unauthorized access. Organizations are also required to report any data breaches that may occur within 72 hours of becoming aware of the breach.

One of the main goals of the GDPR is to give individuals greater control over their personal data. Under the GDPR, individuals have the right to access their data, have it corrected or erased, and to know how it is being used. They also have the right to object to the processing of their data and to withdraw their consent at any time.

The regulation imposes significant financial penalties for non-compliance, with fines of up to €20 million or 4% of global annual revenue, depending on which is higher. This incentivizes organizations to take data protection seriously and to invest in robust security measures and compliance programs.

It strengthens the following aspects of data & privacy protection:

Strengthening data protection:
It provides a comprehensive set of rules and requirements that organizations must follow to protect personal data. This includes requirements for obtaining informed consent, implementing appropriate security measures, and reporting data breaches. By enforcing these requirements, it helps to strengthen data protection and reduce the risk of data breaches and unauthorized access.

Empowering individuals:
It gives individuals greater control over their personal data. They have the right to access their data, request that it be corrected or erased, and to know how it is being used. They also have the right to object to the processing of their data and to withdraw their consent at any time. This empowers individuals to take more control over their personal information and to ensure that it is being used in a responsible and transparent way.

Encouraging transparency:
Organizations are required to be transparent about how they collect and use personal data. They must provide individuals with clear and concise information about the purposes for which their data is being processed, who it will be shared with, and how long it will be retained. This helps to build trust between organizations and individuals and encourages greater transparency and accountability.

Promoting international consistency:
Lastly the GDPR applies to all organizations that process personal data within the EU, as well as those outside the EU that offer goods or services to EU citizens. This means that organizations must comply with the same set of rules and requirements, regardless of where they are located. This helps to promote consistency and fairness in the treatment of personal data across international borders.

Overall, the GDPR is useful for organizations and individuals alike. It helps to strengthen data protection, empowers individuals, promotes transparency, encourages international consistency, and imposes penalties for non-compliance.

What does this mean for organizations?

For organizations, this means that GDPR compliance offers several important advantages and benefits. By adhering to the GDPR regulations, organizations can:

Strengthen Trust and Reputation:
Compliance with GDPR demonstrates a commitment to data protection and privacy rights, which helps build trust and enhances the organization's reputation among customers and business partners. By implementing robust data protection measures, organizations can assure stakeholders that they take privacy seriously and are dedicated to safeguarding personal data.

Mitigate Legal Risks:
Non-compliance with GDPR can lead to significant financial penalties and legal consequences. By adhering to the regulation, organizations minimize the risk of facing hefty fines, which can reach up to €20 million or 4% of global annual revenue. Compliance reduces the likelihood of legal disputes and ensures adherence to the law, protecting the organization's financial stability.

Expand Market Reach:
GDPR compliance enables organizations to expand their market reach by offering products and services to EU citizens. Since the regulation applies to any organization that processes personal data of EU residents, compliance opens up opportunities to tap into a broader customer base and engage with individuals who value their privacy rights. This can lead to increased customer acquisition and revenue growth.

Enhance Data Security:
Compliance necessitates the implementation of robust technical and organizational measures to protect personal data. By adopting secure practices such as encryption, access controls, and data breach response protocols, organizations can bolster their overall data security posture. This reduces the risk of data breaches, unauthorized access, and reputational damage associated with data mishandling incidents.

 

Nurture Customer Relationships:
It also enables organizations to build stronger and more transparent relationships with their customers. By providing individuals with control over their personal data, organizations can foster trust and loyalty. Compliant organizations are more likely to attract customers who value their privacy and are more willing to engage with brands that prioritize data protection, resulting in increased customer satisfaction and long-term loyalty.

Streamline Data Management:
Compliance requires organizations to conduct data inventories, document data processing activities, and establish clear data retention and deletion policies. These practices promote good data management, leading to increased operational efficiency, better data governance, and streamlined processes for managing personal data. This can save time and resources while ensuring compliance with regulatory requirements.

How to comply to the GDPR

Becoming compliant to the GDPR requires steps to be taken, an overview of what these steps entail is summarized below:

Appointing a Data Protection Officer (if necessary):
Organizations must appoint a DPO if their core activities involve processing large amounts of personal data or sensitive personal data on a regular basis. The DPO should be knowledgeable in data protection law and practices and should be able to act independently in carrying out their responsibilities. The DPO should also be easily accessible to data subjects and to the supervisory authority.

The regulations state that a DPO must be appointed only if you meet the following criteria:

  • Public authority – where the data processing is carried out by public authorities, exempting courts and independent judicial authorities.
  • Companies that handle large scale data regularly – where the processing of user data is the main activity and looks at data subjects on a large scale.
  • Companies that handle large scale special data categories – where processing of special data as defined by GDPR happens regularly at a large scale.
    This includes:
    • Race
    • Ethnicity
    • Political views
    • Religion, spiritual or philosophical beliefs
    • Biometric data for ID purposes
    • Health data
    • Sex life data
    • Sexual orientation
    • Genetic data

Mapping and documenting personal data:
Organizations must identify all personal data that they hold and document where it is stored, who has access to it, and how it is used. This involves conducting an inventory of all data processing activities, including data flows, storage locations, and the legal basis for processing the data.

Conducting a Data Protection Impact Assessment (DPIA):
Organizations must conduct a DPIA for any processing activity that is likely to result in a high risk to the rights and freedoms of individuals. A DPIA involves assessing the potential impact of the processing activity on data subjects and implementing appropriate safeguards to mitigate any risks.

Implementing appropriate technical and organizational measures:
Organizations must implement appropriate measures to protect personal data, such as pseudonymization, encryption, and access controls. They must also have processes in place for detecting, reporting, and investigating data breaches, and for ensuring the integrity and confidentiality of personal data.

Providing clear and concise information and obtaining consent:
Organizations must provide individuals with clear and concise information about how their data will be used, including the purposes of the processing, the legal basis for processing, and the retention period for the data. They must obtain the individual's explicit consent for any processing activity, and ensure that the individual can withdraw their consent at any time.

Reporting data breaches:
Organizations must report any data breaches to the relevant supervisory authority within 72 hours of becoming aware of the breach. They must also notify data subjects without undue delay if the breach is likely to result in a high risk to their rights and freedoms.

Responding to data subject access requests (DSARs): Organizations must respond to DSARs within one month of the request being made. The organization then provides the requestee with a copy of their personal data and provide information about the processing activities related to that data, including the legal basis for processing and the retention period.

Ensuring data transfers outside of the EU are lawful:
Organizations must ensure that any data transfers outside of the EU are made to countries with adequate data protection laws, or through appropriate safeguards such as Standard Contractual Clauses or Binding Corporate Rules.

Maintaining records of data processing activities:
Organizations must maintain records of their data processing activities to demonstrate compliance with GDPR requirements. This includes documenting the legal basis for processing, the categories of personal data processed, and the retention periods for that data.

Conclusion

To summarize, The General Data Protection Regulation is an important landmark in privacy law that has been in effect since May 2018. The GDPR applies to all personal data and imposes a comprehensive set of rules and requirements that organizations must follow to protect personal data, empower individuals, encourage transparency, promote international consistency, and impose penalties for non-compliance.

Compliance with the GDPR involves things as appointing a Data Protection Officer (if necessary), mapping and documenting personal data, conducting a Data Protection Impact Assessment for high-risk processing activities, adopting appropriate technical and organizational measures to safeguard personal data, obtaining transparent and concise consent from data subjects, reporting data breaches to the relevant supervisory authority, and responding to requests for access, deletion, or transfer of personal data from data subjects.

By enforcing these requirements, the GDPR strengthens data protection and reduces the risk of data breaches and unauthorized access, empowers individuals to take more control over their personal information, encourages greater transparency and accountability, and promotes consistency and fairness in the treatment of personal data across international borders.